Privacy Policy
Effective date: 2025-01-01
At Hiroshi Tokyo, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your information when you use our website and services.
By using this website, you agree to the terms of this policy.
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Information about the collection of personal data
1.1 Responsible Party
The party responsible for the processing of your personal data on this website is:
Hiroshi Tokyo
📍 Tokyo
📧 info@hiroshi-tokyo.com
1.2 Secure Data Transmission
We use SSL or TLS encryption to ensure the secure transmission of your personal data (such as order and payment information). You can tell a secure connection when you see "https://" and a lock icon in your browser's address bar.
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Data collection when visiting our website
If you visit our website for informational purposes without registering or making a purchase, we only collect data that your browser sends to our servers (called "server log files").
The data collected includes:
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Visited pages
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Access date and time
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Amount of data transferred
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Site access/referral source
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Browser type and version
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operating system
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Anonymized IP address
This data is used to improve the functionality and stability of our website. The processing takes place within our legitimate interests pursuant to Article 6(1)(f) of the GDPR.
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Cookies
We use cookies, which are small text files that are stored on your device, to improve your browsing experience and provide a personalized service.
What types of cookies do we use?
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Session cookies: These are deleted when you close your browser.
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Persistent cookies: remain on your device and recognise you the next time you visit.
Some cookies are essential for the website to function, while others help us analyse user behaviour or personalise advertising.
You can manage cookies in your browser settings, but disabling them may limit the functionality of our website.
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inquiry
If you contact us by email or via our contact form, we will collect the data you provide (such as your name, email address, and message content) and use it to respond to your inquiry.
Legal basis for processing:
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Legitimate interest in responding to enquiries (Article 6(1)(f) GDPR)
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For inquiries related to a contract (Article 6(1)(b) of the GDPR)
Once your inquiry has been resolved, your data will be deleted unless required to be kept by law.
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Customer accounts and order processing
When you create a customer account or place an order, we process your personal data to fulfill the contract.
Data collected:
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Name and contact details
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Payment Information
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Billing and shipping addresses
The processing is carried out on the basis of Article 6(1)(b) GDPR. After the order is placed, the data will only be retained for the duration of the retention periods required by tax and commercial law.
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Marketing use of data
6.1 Email Newsletter
If you subscribe to our newsletter, we will periodically send you information about products and promotions to the email address you provided when you registered.
Legal basis: Your consent (Article 6(1)(a) GDPR)
You can unsubscribe by clicking the "unsubscribe" link in the email.
6.2 Marketing emails to existing customers
We may send promotional emails about similar products to the email address you provided at the time of purchase.
Legal basis: legitimate interest (Article 6(1)(f) GDPR)
You can opt out by clicking the link in the email or by contacting us.
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Payment Processing
We use external payment providers such as PayPal and Sofort (Klarna), who may process data necessary for payment processing.
Legal basis: To fulfill a contract (Article 6(1)(b) GDPR)
Please check the privacy policy of each provider for more information:
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PayPal: https://www.paypal.com/privacy
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Sofort (Klarna): https://www.klarna.com/sofort/datenschutz
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Your rights
Under the GDPR, you have the right to:
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Access Rights
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Right of correction
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Right to erasure (right to be forgotten)
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Right to restriction of processing
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Right to data portability
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Right to object
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Right to withdraw consent
To exercise your rights, please contact us at info@hiroshi-tokyo.com Please contact us.
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inquiry
If you have any questions about this Privacy Policy or your personal data, please contact us at:
📍 Tokyo, Japan
📧 info@hiroshi-tokyo.com
We are committed to protecting your privacy.